Servizi
We Care Like Family
Delicious meals prepared onsite by Chefs
On 1 July 2019, the Quality Standards came into effect. They apply to all Australian Government subsidised aged care services. The Quality Standards clearly define what good aged care should look like.
The Quality Standards make it easier to check that people receive good care. Good care is not about ‘ticking boxes’. It’s about them caring for you and your individual needs.
Watch the video below to see what the new Quality Standards means for Aged Care.
Luxury Inclusions
At Vacenti, our luxury inclusions provide a higher level of comfort and care, with offerings like a dedicated Concierge, Smart TV, hot breakfasts, and in-house cooked meal choices as standard. These features ensure a convenient, elevated living experience.
For added flexibility, you can choose from additional luxury options that suit your needs, including personalised welcome and birthday gifts. With priority Concierge access and tailored services, we make sure your stay is both indulgent and unique.
We provide peace of mind to Families & Residents when a little extra help or support is needed
At Vacenti, we understand that sometimes extra help is needed, and we’re here to provide peace of mind to both residents and families. Our Companion Service, available through our Health and Wellbeing Servizi package or as an additional service, offers flexible support with tasks like transportation, errands, or managing household chores, ensuring residents maintain their independence.
Our companion care services are tailored to each individual’s needs, providing a personalised approach to support. With Vacenti, residents can live comfortably, knowing assistance is always available when needed.
Servizi Frequently Asked Questions
In addition to care fees you may also be required to pay an accommodation payment. The accommodation payment refers to the price of the room that you choose and will vary across aged care homes. The amount that you are required to pay is based upon an individual’s assets and income and is determined by Services Australia upon completing a means test. You may be required to pay all or contribute to the cost of your accommodation. The means test is not compulsory to complete, but for those who choose not to you will be required to pay the full room price.
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In addition to care fees you may also be required to pay an accommodation payment. The accommodation payment refers to the price of the room that you choose and will vary across aged care homes. The amount that you are required to pay is based upon an individual’s assets and income and is determined by Services Australia upon completing a means test. You may be required to pay all or contribute to the cost of your accommodation. The means test is not compulsory to complete, but for those who choose not to you will be required to pay the full room price.
You can expect that all the little details have been taken care of. For outings at restaurants etc we have already prepped the chef and venue. We will get you there and back to the Home. We will take care of all payments which will be itemised on your Vacenti monthly billing. We will ensure that medication is taken when it should be. Bathroom breaks are done ensuring dignity for the resident.
If you would like to order any of our Servizi services or have any questions there are many ways to do so
If you would like to order any of our Servizi services or have any questions, there are several easy ways to get in touch with us. You can reach us by phone at (07) 2102 7549 or email at servizi@vacenti.com.au. Our team is always ready to assist with any queries or service requests you may have.
Alternatively, you can fill out the form below to indicate the services you are interested in. One of our dedicated Servizi Concierge Team members will reach out to you shortly to provide more information and assist you with your request.
General Enquiries
Servizi Enquiry Form
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