Important Vacenti Update on Coronavirus – COVID-19 – Update no 35 – Update on Lockdown

Information as at Friday 15th January 2021

 

Some welcome news for all. You may have heard the media release from the Premier this morning regarding the easing of restrictions. We have received formal notification from Qld Health that all aged care homes are no longer in a Restricted Zone. From 8:30am tomorrow, Friday 22nd January 2021, all Vacenti homes will be open for family visits, and residents may also now leave the home.

Also, earlier this week, Aged Care Direction 21 was released. There was no major change in that Direction other than to clarify the circumstances under which an exemption was required from the Chief Health Officer for visitors from overseas and hotspots. We anticipate that Aged Care Direction will be updated today and tomorrow to No 22 as the current Direction No 21 still has restrictions on people visiting from greater Brisbane.

In detail:

Aged Care Direction No 21 and Visitor Restrictions

To reiterate requirements under the Aged Care Directions:

 

9       A person must not enter, or remain on, the premises of a residential aged care facility in the State of Queensland if:

  1. during the 14 days immediately preceding the entry, the person who is an international arrival arrived in Australia from a place outside Australia; or
  2. during the 14 days immediately preceding the entry, or since the start date identified for the COVID-19 hotspot, whichever is shorter, the person has been in a place which at the time of entry is a COVID-19 hotspot; or
  3. during the 14 days immediately preceding the entry, the person had known contact with a person who has a confirmed case of COVID-19; or
  4. the person has a temperature equal to or higher than 37.5 degrees or symptoms consistent with COVID-19; or
  5. the person has been tested for COVID-19 and has not yet received the results of that test.

 

10     Despite paragraph 9(e), a person may enter a residential aged care facility if the person is awaiting the result of a COVID-19 test taken in accordance with a surveillance testing obligation under a Public Health Direction or Protocol approved by the Chief Health Officer.

 

Regarding paragraph 9(b), at the time of writing this email, the 35 local government areas in Sydney are still considered to be Hotspots.

Visiting Hours

Vacenti homes are open for visits Monday to Saturday during normal hours of 8:30am to 4:30pm commencing tomorrow, Friday 22nd January. Sunday and after-hours visits will continue to be by appointment only.

We respectfully ask visiting families to:

  • Keep your visit to the resident’s rooms or outdoor areas. Visits cannot be undertaken in communal areas.
  • Follow the directions of staff.

Use of Masks by Families and Visitors

Whilst our homes are in an “Unrestricted Zone”, families and visitors are not required to wear masks. However, should you feel more comfortable to wear a mask inside our home, please feel free to do so. This includes the use of cloth masks. Staff and contractors working on 2 or more sites must wear single use surgical masks.

Should any of our homes be placed in a “Restricted Zone” in the future, then cloth masks will no longer be acceptable. We will advise you of those requirements at that time.

Taking residents off site

Under Aged Care Direction No 21, residents are now permitted to leave the facility for any purpose.

We require all residents and families to complete the Resident Leave Register at reception, both on exiting and return to assist us in our risk assessment and surveillance protocols. Sign out is particularly important for contact tracing. Be very vigilant about social distancing and personal hygiene whilst you are off site.

Contact options

Please feel free to make telephone contact with your loved one, or make use of our video telehealth. The main application we are using so far is Skype. You can download Skype from https://www.skype.com/en/get-skype/.

Our Skype details are as follows:

 

Skype Account Name Skype associated Email Address Who to email to create a booking
Portofino TeleHealth PH.TeleHealth@outlook.com Admin.PH@vacenti.com.au
Casa D’amore TeleHealth CD.TeleHealth@outlook.com Admin.CD@vacenti.com.au
Marebello TeleHealth MB.TeleHealth@outlook.com Admin.MB@vacenti.com.au
Lorocco TeleHealth LO.TeleHealth@outlook.com Admin.LO@vacenti.com.au
Esida TeleHealth ES.TeleHealth@outlook.com Admin.ES@vacenti.com.au

 

The protocol to arrange a Skype call between you and your loved one is as follows:

1.       Email our lovely Administration personnel at the respective home (see “Who to email to create a booking above”) with the residents name, preferred booking date and time, your contact phone no, your Skype Name and Skype related email address. Please send this email Mon to Fri during business hours and with at least 48 hours notice.

2.       Our Administration staff will then add you to our Skype Contacts list. This will involve sending you a “wave” which you will need to accept so it adds you to our contacts list. Alternatively, you can seek us out using the Skype Account Name above, or the Skype associated email address. Send us a “wave” and we will respond. The end result we need is that both parties are in the respective Skype Contacts List for a connection to happen.

3.       At, or as close as we can to the nominated time, we will call you. Please do not call us. We cannot guarantee that a staff member is available at the exact time to take calls.

We do not have any COVID-19 cases in any of our homes.

Also please take note of Qld Health’s request for anyone living in the Logan and Springfield Lakes regions to be tested.

Please pass this email along to family and friends who may not be getting them. Please let us know of anybody who needs to be added to our mailing list along with the resident’s name and relationship.


For further information refer to Vacenti Updates

Click here Vacenti Update on Coronavirus – COVID-19 – Update no 36- 21st January, 2021

Click here Vacenti Update on Coronavirus – COVID-19 – Update no 35- 15th January, 2021

Click here Vacenti Update on Coronavirus – COVID-19 – Update no 34- 11th January, 2021

Click here Vacenti Update on Coronavirus – COVID-19 – Update no 33- 8th January, 2021

Click here Vacenti Update on Coronavirus – COVID-19 – Update no 32 – 8th January, 2021

Click here Vacenti Update on Coronavirus – COVID-19 – Update no 29 – 1st December, 2020

Click here Vacenti Update on Coronavirus – COVID-19 – Update no 28 – 20th November, 2020

Click here  Vacenti Update on Coronavirus – COVID-19 – Update no 27, 1st October, 2020

Click here – Vacenti Update on Coronavirus – COVID-19 – Update no 26, 24th September, 2020

Click here – Vacenti Update on Coronavirus – COVID-19 – Update no 24, 3rd September, 2020

Click here – Vacenti Update on Coronavirus – COVID-19 – Update no 23, 12th August, 2020

Click here – Vacenti Update on Coronavirus – COVID-19 – Update no 22, 12th August, 2020

Click here – Vacenti Update on Coronavirus – COVID-19 – Update no 21, 10th August, 2020

Click here – Vacenti Update on Coronavirus – COVID-19 – Update no 20, 31st July, 2020

Click here – Vacenti Update on Coronavirus – COVID-19 – Update no 19, 31st July, 2020

Click here – Vacenti Update on Coronavirus – COVID-19 – Update no 18, 29th July, 2020

Click here –  Vacenti Update on Coronavirus – COVID-19 – Update no 16, 26th June, 2020

Click here – Vacenti Update on Coronavirus – COVID-19 – Update no 15, 19th June, 2020

Click here – Vacenti Update on Coronavirus – COVID-19 – Update no 14, 10th June, 2020

Click here  – Vacenti Update on Coronavirus – COVID-19 – Update no 13, 25th May, 2020

Click here – Vacenti Update on Coronavirus – COVID-19 – Update no 12, 9th May, 2020

Click here – Vacenti Update on Coronavirus – COVID-19 – Update no 11, 30th April, 2020

Click here –  Vacenti Update on Coronavirus – COVID-19 – Update no 10, 27th April, 2020

Click here – Vacenti Update on Coronavirus – COVID-19 –  Update no 9, 17th April, 2020

Click here– Vacenti Update on Coronavirus – COVID-19 –  Update no 8, 17th April, 2020

Click here – Vacenti Update on Coronavirus – COVID-19 – Update no 7, 31st March, 2020

Click here – Vacenti Update on Coronavirus – COVID-19 – Update no 6, 27th March, 2020

Click here – Vacenti Update on Coronavirus – COVID-19 – Update no 5, 24th March, 2020

Click here – Vacenti Update on Coronavirus – COVID-19 – Update no 4 , 18th March, 2020

Click here – Vacenti Update on Coronavirus – COVID-19 – Update no 3, 06th March, 2020

Click here – Vacenti Update on Coronavirus – COVID-19 – Update no 2, 02nd March, 2020

Click here – Vacenti Update on Coronavirus – COVID-19 – Update no 1, 17th February, 2020