At Vacenti, we put people first

At Vacenti, we put people first. Every employee is motivated by our PERSON approach, whether helping you to enjoy a more independent lifestyle or providing assistance, care and support to help you live well.  Respect for your rights and individual needs is paramount.

Our multi-faceted feedback process forms an important part of our commitment to continual improvement. This process ensures every resident and their family feel listened to, valued and respected. Read more


We are passionate about delivering personalised service and care – to make it just right for you.


We take time to understand and ensure a valued relationship based on honesty, empathy and trust.


We respond to each person’s needs and preferences and are committed to providing a wide range of choice.


We are genuine about innovation and strive to be outstanding at everything we undertake.

Own it

We welcome feedback and take responsibility from beginning to end.

Never stop

We never stop being a champion for what is right for each person.